Replacement Letterbox Keys
We can cut replacement keys for mailboxes manufactured by ourselves – The Safety Letterbox Company, RENZ and MEFA after being supplied with the key code for the original keys. We can only provide you with a replacement key if you have the key number (this number would have been featured on the face of your old key and should have been recorded as per the instructions in your mailbox).
We will always advise you on the best and safest route to take when ordering replacement keys and locks. If you are new to a property that has previously been occupied then we suggest you change your lock as the previous occupiers may still hold keys.
Frequently asked Questions
How do I order a key?
– Simply fill out the contact form ensuring all fields are completed and press submit.
– Once the form is received we will contact you on the phone number provided to take your payment.
– You will be asked a series of questions for security.
– A new key will be cut and despatched to you within a week to the alternative delivery address that you provide.
I don’t have my key number – what do I do?
If you do not have a key number, then you can only purchase a replacement mailbox lock. Unfortunately, we do not hold a record of key numbers for mailboxes for security reasons and cannot provide historic information on previous key numbers for your mailbox.
What are the prices of replacement keys?
Prices (which include VAT & Delivery) are as follows:
Please contact us for pricing for 5+ keys.
Key Enquiry Form
Replacement Letterbox Locks
We supply a number of replacement locks for our mail and parcel boxes. Have a look through the following options and see if any of them match the design of your existing lock, and meet your requirements. Don’t hesitate to get in touch with us (either use the form below) or via the details on our Contact Us page.
Frequently asked Questions
My mailbox lock isn’t turning – do I need a new lock?
Over time dust and dirt can build up in locks and can stop them from working properly even though they still function as required. We can supply replacement locks for mailboxes but we always recommend a quick procedure if you think a build-up of dirt may be causing the lock problems.
Give the mailbox key a light spray with furniture polish and then proceed to enter and remove the key from the lock a few times to dislodge any build-up of dirt.
How do I replace my lock?
Replacing a mailbox lock is fairly straightforward and requires a basic level of DIY knowledge. A comprehensive instruction guide is supplied with every replacement mailbox lock.
I need a master key for our mailboxes – how do I get one?
Master keys are available to companies following a rigorous security check to determine the authenticity of the request. Get in touch with us for more information.[/p>
I can’t get into my mailbox – where do I get a replacement key / lock sent to?
We can delivery replacement keys and locks to any address – a family member, friend, place of work etc. We take this delivery address when processing your order so make a note of the address before you give us a call.
I’ve purchased a product that is not Safety Letterbox manufacture – can I get a replacement lock?
If you have purchased a RENZ or MEFA product – yes. We are the UK’s distributer of both of these brands and can source replacement keys and locks. The quickest way for us to source a replacement key or lock is to take a photograph of your product and email that through to us to identify the specific model and locking function it uses.
If you have purchased a product that is not manufactured by either The Safety Letterbox Company, RENZ or MEFA then unfortunately we would not be able to supply a replacement key or lock.
Contact us below for help…